What it costs
Seats are included, not billed per head, and you can leave any month. Start on Free and move up when the extra pays for itself.
| Compare plans | Free | Pro | Team | Business |
|---|---|---|---|---|
| Online booking | ||||
| Shareable booking link | ||||
| Online payments, deposits & no-show protection | — | |||
| Automated email reminders | ||||
| Waitlist | — | |||
| Capacity & buffers | — | |||
| Bookings per month | 100 | 1,000 | 10,000 | 100,000 |
| Records & customers | ||||
| Customer & asset records | ||||
| Packages & prepaid passes | — | |||
| Reviews & reputation | ||||
| Reports & analytics | — | |||
| Team & operations | ||||
| Team seats included | 2 | 5 | 10 | 100 |
| Roles & permissions | — | |||
| Advanced workflows | — | — | ||
| Locations included | 1 | 1 | 1 | 25 |
| Priority support | — | — | ||
| Add-ons (any paid plan) | ||||
| Extra team seats | — | $9/mo each | $9/mo each | $9/mo each |
| Extra locations | — | $19/mo each | $19/mo each | $19/mo each |
| Text messaging (SMS) | — | $19/mo · 250 texts | $19/mo · 250 texts | $19/mo · 250 texts |
Getting paid by your customers
Online payments are optional and pay as you go. There is no monthly fee for taking cards.
- Money goes straight to you. Customers pay by card when they book; Stripe deposits it into your bank account on a rolling basis.
- Per online transaction: Stripe’s standard card processing fee, plus a 1% Embercabin platform fee. Nothing else.
- In-person payments are free. Bookings settled with cash or your own EFTPOS carry no Embercabin fee at all.
Pricing questions
- Can I change plans later?
- Yes, upgrade or downgrade anytime. Changes are prorated and take effect immediately.
- Do you charge per user?
- Every plan includes seats (2 on Free, up to 100 on Business) at no extra cost. If you outgrow them, add extra seats to any paid plan for $9/mo (A$15) each. There are no forced plan upgrades.
- What does it cost when my customers pay me online?
- Card payments go straight to your bank account via Stripe. Per online transaction you pay Stripe’s standard card processing fee plus a 1% Embercabin platform fee, and that is all. Bookings you settle in person (cash, EFTPOS) cost nothing.
- Do you send SMS / text reminders?
- Email reminders, confirmations, and review requests are included on every plan. Text messaging (SMS) is an optional add-on: $19/mo (A$29) including 250 texts a month, then 10c (A$0.15) per text, because each SMS carries a real carrier cost. Contact us to switch it on for your account.
- What payment methods do you accept?
- All major cards via secure checkout. Australian customers are billed in AUD; everyone else in USD.
- Is Embercabin the cheapest booking software?
- For most small service businesses, yes. The Free plan costs nothing forever, and the Pro plan is US$12/month (A$19) — effectively US$10/month on annual billing — versus Fresha from ~US$14.95/month plus a 20% new-client marketplace fee, Acuity from US$16/month billed annually with no free plan, Vagaro from US$23.99/month per calendar, and Square Appointments Plus at US$49/month per location. There are no per-client commissions and no per-calendar multipliers.
- Is there a contract?
- No lock-in. Monthly plans are month-to-month; annual plans give you two months free.
- What happens to my data if I cancel?
- You keep access until the end of your billing period and can export your data anytime.
Try it before you pay a cent
The Free plan has no time limit and no card. Set up your services, share your link, and upgrade only if you outgrow it.
Create your free account